PremiumTrust Bank

codes of conduct

Our Codes of Conduct

See who we truly are at a glance

At PremiumTrust, we are guided by our carefully crafted principles and codes of conduct that we strictly adhere to for delivering best-in-class services to our esteemed customer.

Our vision

To be the Bank of First Preference

Our mission

To deliver novel solutions through Innovation, Technology and Premium Services

Our core values

Our Behavioural Codes

Openness

Transparency

Professionalism

Premium at all things

Ethical

Honesty, Integrity and Trust

Service Focused

Driven efficiency and effectiveness

Mutual Respect

Respect for every individual

Excellence

Always exceeding expectations

Speed of Execution

Quick delivery of service ethically

Performance Driven

High performance work system

Continuous Learning

Institutional Learning

Leadership

Leading with foresight

Innovation

True innovation

Purposeful

Drive for success

Camaraderie

Loyalty, Warmth, Friendly, Teamwork

Courage

Firmness, Bravery, Determination

Humility

Modesty, Bold, Simplicity

Our Service Promise

To create and offer best-in-class financial solutions that provide long lasting impact through premium service delivery, premium human capital, and premium customer experience.