FAQ

Please call the Premium Care team on 0700PREMIUMTRUST (07007736486) or send an email to contactpremium@premiumtrustbank.com. Alternatively, kindly engage us on our social media handles , Facebook & Instagram @ PremiumTrust, Twitter - @ThePremiumTrustBank

Click on the Menu Icon, Select Profile => limit management => select the preferred option (individual or corporate) => follow the prompt => proceed to change your password

Individuals - N5m daily / N1m per transaction and Corporate Account - N30m daily / N5m per transaction

The cost of a PremiumTrust Debit Card is N1,075 (VAT inclusive)

Kindly visit the closest PremiumTrust Bank to you to request for a Debit card. Alternatively, you can submit your request via our Mobile App.

You can withdraw a maximum of ₦150,000 per day.

Kindly visit the nearest PremiumTrust Branch to reset your Debit Card Pin

Please click on the Menu Icon, Select Investment => Book investment => select the amount (Minimum of N10,000) => select your preferred duration => select funding account => Submit.

The Premium Minor Savings Account has been specifically designed to allow Parents and Guardians save money for their children. Requirements are - BVN of Parents/Guardian, Valid ID of Parents/Guardian, Passport photograph of parent and guardian, Birth certificate of child, and passport photograph of child.

This is a self-service feature available on your mobile App. Go to your home page => click on the Login icon => Input your username => click on ‘forgot password’ => follow the prompt => proceed to change your password

Kindly visit your BVN enrolled Bank to update your new number.

The PremiumTrust Mobile app works on phones operating on IOS and Android for all versions.